Frequently Asked Questions

Our standard delivery times range from 3-5 business days, depending on the location and order size. For more remote areas, delivery times may vary slightly. Contact us for more precise delivery estimates for your location.

Yes, express and same-day delivery options are available for urgent orders. Availability and rates depend on your location and requested delivery speed. Contact us to discuss express delivery options that best suit your needs.

We accept major credit cards, wire transfers, PayPal and company checks for qualifying business clients. All payments are securely processed and flexible options are available to help meet your organization’s purchasing requirements and preferences.

Yes, eligible businesses may apply for a credit account with us. Please reach out to our sales or finance team, who can provide you with details on application requirements, terms and conditions for establishing credit.

Yes, minimum order quantities (MOQ) vary by product type. We recommend reviewing specific product details or contacting our sales team directly to learn more about MOQ requirements for the items you’re interested in.

Yes, we offer volume discounts on bulk purchases. The discount amount depends on the order size, type of products and any ongoing promotions. Our sales team can provide pricing details for your specific bulk order needs.

Yes, all our products include manufacturer warranties. Additional extended warranty options may be available for select items. Contact our team for complete warranty details, terms and eligibility for extended coverage on your purchase.

To request a replacement or repair, please contact our support team with your order number and product details. They’ll assist with the warranty process, ensuring prompt resolution according to the manufacturer’s warranty policy.

Yes, unless specified otherwise, all products we sell are brand-new and factory-sealed. Occasionally, we may offer certified refurbished items upon request, but these will always be clearly labeled and detailed in the listing.

Yes, we provide certified refurbished products upon request. All refurbished items are thoroughly tested and meet high-quality standards. Contact our sales team for the current availability and warranty options on certified refurbished products.

Once your order ships, you’ll receive an email with a tracking link. This link provides real-time tracking updates, allowing you to monitor your shipment status from dispatch to final delivery.

We work with trusted logistics partners like FedEx, UPS and DHL to ensure safe, reliable shipping. Our partnerships enable efficient global delivery, allowing us to provide timely service regardless of your location.

Yes, we offer international shipping. Delivery times and fees vary by destination and product type. Contact us to discuss international shipping options and any specific requirements for your country.

Yes, international orders may be subject to customs duties, taxes and other fees, which are the buyer’s responsibility. Please check with your local customs office for applicable fees in your destination country.

You may cancel or modify orders within 24 hours of placement. After that period, changes may be limited and cancellation fees might apply. Contact our support team promptly for any modifications.

Yes, we offer customization options, including hardware upgrades and pre-installed software on select products. Contact our team to discuss your specific requirements and we’ll provide available customization solutions.